Refund policy

Returns

We strive for perfection, but if you receive a defective or damaged product, we’re here to help. Returns are accepted only for defective or damaged items, and we will provide a replacement of the exact item.

Please contact us at havenaromaco@outlook.com within 14 days of receiving your order if you encounter any issues. We’ll work promptly to resolve the matter and ensure your satisfaction.

Thank you for shopping with us!